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MEE My Eco Energy Ltd
Company Number: 15284279
5 Ridgehill Rise, Shenley, Radlett, WD7 9FP, United Kingdom
Effective Date: 4 September 2025

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1. Introduction
MEE My Eco Energy Ltd (“MEE”, “we”, “us”, “our”) is committed to protecting and respecting your privacy in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all other applicable laws.

This Privacy Policy explains how we collect, use, store, and protect your personal data, and sets out your rights.

By using our services or visiting our website, you consent to the practices described here.

2. Data Controller
MEE My Eco Energy Ltd is the Data Controller of your personal data.

If you have any questions or concerns about your data, contact us at:
info@mee.energy
5 Ridgehill Rise, Shenley, Radlett, WD7 9FP

You may also complain at any time to the Information Commissioner’s Office (ICO) (www.ico.org.uk).

3. What Data We Collect
We may collect the following personal data when you engage with us:

  • Identity Data – name, date of birth, gender.

  • Contact Data – address, phone number, email.

  • Billing Data – payment details, billing address.

  • Marketing Preferences – opt-in choices for receiving updates.

  • Usage & Aggregated Data – quotes, conversions, savings data (financial and carbon).


We do not collect sensitive personal data (e.g. health, ethnicity, religion) unless required by law.

4. Legal Basis for Processing
We process personal data under one or more of the following legal bases:

  • Consent – where you opt in to communications.

  • Contract – where data is necessary to provide you with our services.

  • Legal Obligation – where required by law (e.g. fraud prevention).

  • Legitimate Interests – where processing is necessary for running our business and does not override your rights.


5. How We Use Your Data
We use your personal data to:

  • Provide quotes and manage installations.

  • Communicate with you about services, updates, and offers (if opted in).

  • Process payments and issue invoices.

  • Comply with legal obligations.
     

We will only use your data for the purposes collected unless a compatible lawful reason applies.

6. Sharing Your Data
We may share your data with:

  • Certified installers and subcontractors.

  • Service providers (e.g. payment processors, IT support).

  • Regulatory authorities if required by law.

  • A purchaser in the event of a business sale or merger.
     

We do not sell your personal data.

7. International Transfers
Your data may be transferred outside the UK, including to the US or EEA. Where this happens, we ensure appropriate safeguards (e.g. ICO-approved International Data Transfer Agreements).

 

8. Data Retention
We only keep personal data as long as necessary for the purposes collected, or longer if required for legal or regulatory reasons.

9. Your Rights
You have the right to:

  • Access the data we hold about you.

  • Request correction or deletion.

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent at any time.
     

To exercise these rights, contact info@mee.energy

10. Security
We use appropriate technical and organisational measures to protect your data. However, no system is completely secure and transmission is at your own risk.

11. Marketing & Opt-Out
You may opt out of marketing communications at any time. We will continue to process your data for non-marketing purposes (e.g. contractual obligations).

12. Children’s Privacy
Our services are not intended for anyone under the age of 16. We do not knowingly collect data from children.

13. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the “Effective Date” shown at the top.

Your Privacy

Matters to Mee.

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